![]() Frequently, home inspectors are unable to identify such defects because the windows have been painted shut or obstructed. Why are windows claims so common?įor the most part, window claims involve a failure to identify water damage, intrusion, or wood rot around windows. With a written demand for money, the pre-claim escalated to a claim. The clients argued that the home inspector should pay the $4,000 for window repairs. The letter argued that, because the ASHI Standard of Practice ( SoP) only requires home inspectors to inspect a representative number of windows, and because the windows were obstructed by the sellers’ window coverings at the time of the inspection, the home inspector was not responsible for reporting the developing wood rot and water damage (SoP § 10.1(D)).įour months after our team sent the Denial of Liability letter, the home inspector received a summons to appear in small claims court. With the updated information, along with photos from the initial inspection and listing, the team was able to issue a Denial of Liability letter to the claimants. With the help of our pre-claims team, the home inspector scheduled a return visit to the property to document current conditions. Furthermore, they stated that they “didn’t want this to turn into a court situation.”īecause the inspection clients had not made a written demand for money, the complaint qualified for our pre-claims assistance program, which stifles 85 percent of allegations before they turn into claims. The clients did not provide any information regarding the cost for repair. In the texts, the inspection clients alleged that their home inspector had failed to report wood rot and subsequent leaks in seven windows on the property. Help deciding whether you should add tools or equipment, like IR cameras or sewer scopes, to your arsenal and how to manage your risk if you do.īased on 10+ years of claims handling data, the most common allegations against home inspectors and how to avoid them.įour months after completing an inspection, a home inspector received a series of text messages from his clients, the home buyers. How to safeguard inspection businesses against claims with pre-inspection agreements and inspection reports.Ĭoverage basics, like the difference between E&O and GL coverage or how tail coverage works, in terms any inspector can understand.įrom animal attacks to electrical hazards, how to keep safe from harm during home inspections. Spotlights of innovative home inspectors nationwide, winning submissions from our contests, and announcements from InspectorPro. Real incidents and claims from our archives, including what happened, how they resolved, and what you can learn. Help making business decisions, like which inspection services to offer and what to charge per inspection, and how to manage your risk based on those decisions.
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